Frequently Asked Questions
Q. Which venues do you currently host Roller Discos at?
A. On Saturday 15th February 2025 - we are launching a Superheroes Fancy Dress Roller Disco at Tadworth Leisure & Community Centre, Surrey in aid of The Children's Trust, Tadworth
We will then be hosting regular roller discos every 2nd & 4th Saturday of the month from Saturday 8th March 2025 until the end of the year.
Q. How can I book tickets and reserve skates?
A. RocknRoller are in the final stages of re-launching the roller discos after being closed for nearly 5 years since the Covid lockdowns in 2020, so our payment systems are not fully up and running just yet.
In the meantime, please book direct with Natasha Wood (Company Founder) via email address below. Natasha can reserve any skate sizes you require for your guests (so please have these to hand) and will provide BACS details for advance ticket payment.
[email protected] at RocknRoller HQ or call 07508 336368.
Q. Is it better to book in advance or just turn up?
A. The pre-booking option allows customers to book tickets in advance and reserve skates. Booking in advance guarantees entry and also provides customers "priorty fast track" in to the venue to collect reserved skates from the hire desk.
All customers will be provided with a coloured wrist band to confirm payment and to show to the hire desk team upon arrival to collect reserved skates and hand over their shoes.
Once skates have been collected from the skate hire desk customers will be directed to the sports hall seating area to fit skates and safety gear which will be located in red and black boxes on tables just inside the sports hall.
PLEASE NOTE - Any customers who turn up on the day without having booked in advance will be asked to wait until all pre-booked guests have arrived and collected their skates. It is therefore recommended to book in advance to avoid disappointment on the day.
PLEASE NOTE- No skates are permitted to be worn outside of the sports hall.
Q. Is there a cut off for advance bookings?
A. Yes - all advance bookings have to be made 24 hours prior to the event date. If you are booking for events on a Saturday, please ensure you have pre-booked before 5pm on the Friday prior. In all cases we recommend that you check the website at www.rocknrollerdisco.com or our regularly updated Facebook page to see if there are any changes to our normal session times or dates.
Q. Do I have to skate as an adult?
A. No, spectators are more than welcome to walk around on the rink with little ones! If however you get the urge to relive your childhood you can upgrade from a spectator to a super star skater, head to the front desk to upgrade your ticket, then grab a pair of skates from the hire desk and show them how it's done!
Q. Is there an age limit?
A. Our skates range from a dinky Junior size 8 to an Adult size 12, so we are able to cater for almost everyone! We have had skaters as young as 2 years old right up to a 92 old gent who used to come to our events with his grand children, so skating really is something everyone can enjoy.
PLEASE NOTE - Under 11's must be accompanied by an adult.
Q. Is all equipment provided?
A. Yes it is! Hire of skates, wrist guards, elbow and knee pads are included in the price (even if you have your own skates). They are there for everyone to help themselves to & clearly labelled on the front of the black and red storage boxes.
We have smaller Junior safety pads that are labled green & larger Senior safety pads that are labled orange. Please ask a member of the team if you require any assistance. WE DO NOT SUPPLY HELMETS... but please feel free to bring your own!
Q. Can I bring my own skates?
A. Yes, as long as they are well maintained and not likely to cause damage to the floor! They will be checked upon entry. Customers with inline skates will be provided with a small piece of duct tape to attach to the rear stopper, as they are known to leave marks on the floor.
Q. Do you teach people how to skate?
A. Not officially - but there are 3 basic, simple rules for skating on quad skates;
1. BEND YOUR KNEES, 2. LEAN FORWARDS & 3. STICK YOUR BOTTOMS OUT!
It really is as easy as that. We have a team of friendly, helpful skate marshals, who are competent skaters and are more than willing to help you get to grips with the basics, so you, your family & friends can really enjoy the RocknRoller experience.
Q. Can I get group discounts?
A. Yes of course!....if your party is over 15 guests, we can in most cases reserve seating for large groups (on a first come, first served basis). If you're joining us with a large group please email [email protected] at least a week before the event you require. Please ask all your guests for their skate sizes, so we can reserve these for you and will provide BACS details for payment.
Q. Adult/Children Ratios?
A. We recommend a ratio of 1 Adult to 4 children for the Mini Rollers (under 11's) and 1 Adult to every 6 children for anyone attending with over 11's. Whilst we always have plenty of staff on hand we cannot offer 1 to 1 help for everyone.
Q. Can we bring our own refreshments?
A. Tadworth Leisure Centre have vending machines for customers to purchase snacks and refreshments from. Roller skating does work up a sweat, so feel free to bring your own drinks.
Please note: no food or snacks are permitted in the sports hall due to health & safety reasons.
There's a seating area just outside the sports hall if guests need some time out to cool down!
Q. What should I wear?
A. Whatever you want.....but bear in mind that skating is a sport and you will get hot! Everyone MUST wear socks to hire our skates, but onesies, tutus, legwarmers and angel wings are optional!
Q. Can I book a roller disco birthday party with RocknRoller?
A. Our birthday parties have always been really popular. However, as Tadworth Leisure Centre is our newest venue we won't be offering our integrated VIP birthday party options until we're a bit more established, due to our allocated set up times with the leisure centre.
If your child has a party coming up we will be able to reserve a seating area for you, so your guests will all be together on the night. Please email [email protected] with expected guest numbers and their skate sizes so we can book you in and reserve skates for everyone.
Q. When you do start offering VIP birthday parties, what will the package include?
A. The main difference is our VIP birthday packages provide party guests with everything being done in advance. It's the "stress free" option for Mums & Dads!
VIP Party package includes;
1. A reserved allocated seating area for all guests and earlier entry for safety briefing.
2. Party host/s to assist party guests with the correct fitting of their skates & safety equipment.
3. Guest skates and pads laid out and individually labelled for each guest upon arrival.
4. Unlimited squash with colour coded labelled cups for all guests.
5. Birthday shout out & song request by our resident DJ.
6. RocknRoller Birthday Card for the Birthday Girl or Boy.
7. Gift Card with 4 free roller discco passes for Birthday Girl or Boy to visit again.
Please note: our VIP party packages are very popular and get booked up months in advance so early booking is recommended, please email [email protected] to check availability and book your party.
Q. What sort of music do we play?
A. Anything in the TOP 40! That said we also have a great selection of 80's, 90's & 2000's tracks up our sleeves to take you back. All our songs are the edited, clean versions and generally those played on any of the popular radio stations. Our DJ's are always happy to play any particular favourites, so don't be too shy to ask for a request!
Q. How are we different from other Roller Discos?
A. We take the safety of our skaters very seriously. We provide all the safety gear, free of charge and have robust quad skates that are maintained on a regular basis. Our senior staff are DBS checked & First Aid trained and on hand to assist with any problems or questions you may have.
Our events are great fun, (and exercise) and really interactive helping to ensure all our customers leave with a smile and keen to return. We play loads of games, offer dance routines and sing alongs and we try to involve everyone, young and old, able bodied and disabled, fit and not so fit. What are you waiting for.....Get your skates on, we can't wait to see you!
